Returns & Exchanges
At Knya, we strive for perfection in every stitch, but if you are not completely satisfied with your purchase, we offer a hassle-free 7-day return and exchange policy. Please ensure that items are unworn, unwashed, and retain all original tags to qualify for a full refund or replacement.
Initiate Request
Visit our Returns Portal and enter your order ID and email address to select the items you wish to return or exchange.
Quality Inspection
Securely pack your items in the original packaging; a courier partner will be assigned to pick up the shipment within 24-48 hours.
Verification
Once your package reaches our warehouse, our quality assurance team will inspect the garment to ensure it meets our return standards.
Refund or Replacement
Upon approval, your refund will be processed to the original payment method, or your new exchange size will be dispatched immediately.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing